June 14, 2021

Dear Clients,

We know everyone is eager for everything to return to normal and truth be told, we are just as eager.  We continue to monitor the reduction in Covid-19 cases as well as the increase in the number of vaccinations administered in our area.

We feel that waiting to make sure LA county will not see another spike in cases is the best decision because the safety of our staff and clients is our number one priority.  Therefore, in July we will be resuming “in-person” services with limited capacity for appointments only.

We want to make you aware that when VMC re-opens the following procedures will be required.

  • Limited capacity: we are asking that one person come into the hospital for your visit. (Additional family members please remain in the car)
  • Face masks: while in the hospital, everyone must wear an appropriately positioned face mask. (The mask must always cover the nose and chin)
  • Screening: signs with screening questions will be posted to be reviewed by every person. We ask that anyone experiencing any of the symptoms listed refrain from entering the building and call us from the parking lot.
  • Curbside service: will be reserved for individuals that are unable to wear a face mask or individuals with a medical condition that requires social distancing.

Additional information:

Express food and prescription service:  These products can be placed in our rapid pickup area for faster service. Prepayment is required. For faster service on prescription and food pick-ups, please call in your requests 24-48 hrs in advance.  ** please note controlled drugs cannot be done through the express pick-up option**

Payments – making payments in advance will expedite your pick-ups.  Keeping your credit card on file with us is an option that many clients are already using.  **We use a secure credit card storage option through World Pay**

We appreciate your continued support and understanding as we navigate these next few months.

Thank you from the entire team at Veterinary Medical Center, Studio City